Customer Service Representative

at Convey Health Solutions
Location Okeechobee, FL
Date Posted September 25, 2020
Category Operations
Job Type Full-time

Description

Respond promptly when returning telephone calls and replying to correspondence and faxes. The Customer Service Advocate will receive inbound calls from health plan members enrolled into a Medicare Advantage or Medicaid program. Assist members with updating account information, providing OTC benefit information, resolving issues, and taking new orders or reorders via mail or telephone for OTC...

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