Training Operations Specialist

at Blue Cross & Blue Shield of Rhode Island
Location Providence, RI
Date Posted July 9, 2019
Category Operations
Job Type Full-time

Description

Develop and implement business processes and workflows to ensure effectiveness of processes. Professional Trainer Certification. Develop training scripts, program documentation, and reference materials for call center use. Monitor and evaluate training program curriculum effectiveness against user specifications to ensure educational and operational needs are met;...

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