Manager, Claims

at Health Partner Plans, Inc.
Location Philadelphia, PA
Date Posted October 10, 2017
Category Provider Relations
Job Type Full-time

Description

Identifies recovery initiatives through data analysis of claims payments, provider credit balances statuses, and other payment resource investigation. Assures call center staff are maintaining departmental standards for customer service, average speed to answer, and all related quality measures. Provides feedback, suggestions, status updates to Claim Director regarding departmental quality...

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