IT Customer Support

at Cognosante, LLC
Location Baltimore, MD
Date Posted June 28, 2020
Category Operations
Job Type Full-time

Description

Excellent knowledge of computers and Microsoft systems, 40 wpm typing. The Computer Operator will effectively and accurately respond to or properly route IT inquiries and escalations for The Centers for Medicaid and Medicare Services Internal Service Desk. Provides guidance to customer on next steps as well as summarizes the contact including the responses and the referrals....

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