Dialer Implementation Specialist

at WellCare
Location Tampa, FL
Date Posted June 1, 2020
Category Quality Management
Job Type Full-time

Description

A license in one of the following is required:. The Dialer Implementation Manager will take lead in providing technical direction and solutions as it relates to the implementation and administration of new Interactive Intelligence (I3) dialing platform. Monitor and adjust inbound priority of blended inbound and outbound queues to ensure both inbound and outbound service levels....