Customer Service Representative II

at Medicare
Location Tempe, AZ
Date Posted September 11, 2018
Category Claims/Billing
Job Type Full-time

Description

Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Reference current materials to answer escalated and complex inquiries from members and providers regarding claims, eligibility, covered benefits and authorization status matters. Depending on the state, bi-lingual skills may also be preferred....