Customer Service Representative II

at Magnolia Health Plan
Location Jackson, MS
Date Posted February 8, 2018
Category Claims/Billing
Job Type Full-time


Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Reference current materials to answer escalated and complex inquiries from members and providers regarding claims, eligibility, covered benefits and authorization status matters. Depending on the state, bi-lingual skills may also be preferred....