Customer Service Representative I

at Santa Clara Family Health Plan
Location San Jose, CA
Date Posted January 13, 2020
Category Compliance
Job Type Full-time

Description

Answer inbound calls and/or place outbound calls in a high call volume environment and work directly with members and providers to accurately and completely answer inquiries involving SCFHP program services and benefits. The Customer Service Representative I answers inbound calls and makes outbound calls to support Customer Service Department operations in a manner that maintains compliance with...