Customer Service and Healthcare Claims Representative

at ProtoCall Services
Location Towson, MD
Date Posted June 28, 2020
Category Claims/Billing
Job Type Full-time

Description

The Customer Service and Healthcare Claims Representative (CSR) responds to inbound calls from members and providers for the State of Maryland Public Behavioral Health Plan. Answer authorization questions from Health Plan members and network providers and identify the type of assistance needed, including:. Claims processing policies and procedures, grievance procedures, state mandates, CMS...

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