Customer Care Coordinator

at American Senior Communities
Location Indianapolis, IN
Date Posted January 16, 2018
Category Operations
Job Type Full-time

Description

Responsible for the Administration of the ASC Customer Care program to include (First Impressions, Customer Care Representative Room Rounds, Family Calls, Road to Recovery, Care Plan Conferences, Grievance and Concern Process, Customer Service Training, Customer Satisfaction Surveys, Family Meetings, Customer Care Successes and Employee Recognition)....