Customer Advocate I

at Blue Cross Blue Shield of IL, MT, NM, OK & TX
Location Danville, IL
Date Posted September 11, 2018
Category Claims/Billing
Job Type Full-time

Description

Data entry and/or typing experience. Under supervision, this position is responsible for working on the phone all day in a call center to assist members and physicians by responding to telephone and written inquiries in a prompt, accurate and objective manner. Analytical and organizational skills and independent decision making skills. And pending designated cases and referral requests to a RN for...